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Video guides
Set up Quevo in six short videos.
1Set up your iPad kiosk
The front-desk screen customers check in on.
2No iPad? Print a QR code
Let customers check in from their own phone.
3Do your first test check-in
See exactly what your customers experience.
4Add your staff
So customers can pick who they want to see.
5Run your queue
Call the next customer and manage walk-ins.
6Customize your kiosk screen
Match the check-in screen to your shop.
What you need
Quevo runs on Apple devices. No special hardware required.
01
iPhone or iPad
For the Quevo Business app, where you run the line.
Quevo Business on the App Store02
A printed QR code
The no-hardware way for clients to check in from their own phone.
See the free signs03
Or an iPad kiosk
An iPad by the door, on a floor stand or the counter, running the Quevo kiosk app.
Quevo kiosk on the App Store
Questions
Getting started
- What hardware do I need?
- Just an iPhone or iPad to manage your queue with the Quevo Business app. For customer check-ins you can print a QR code (no hardware) or use an iPad kiosk.
- Is there a free plan?
- Yes — the Starter plan is free: 1 location, 2 staff members, and 50 check-ins a month, no credit card required. Upgrade anytime as you grow.
- Does Quevo do online booking too?
- Yes. Growth includes your own online booking page, Square and Booksy sync, and pick-a-time on the iPad, so appointments and walk-ins share one line. Every new shop gets 14 days of Growth free, no card needed.
Account & billing
- When will I be charged?
- On the free Starter plan, never. On a paid plan you're billed monthly starting when you subscribe, and you can cancel anytime.
- Can I change my plan later?
- Yes — upgrade or downgrade anytime from the Billing page. Changes take effect immediately and we prorate the difference.
- How do I cancel?
- Anytime from Dashboard → Billing. Your service continues until the end of the current billing period.
Using Quevo
- How do customers check in?
- They tap the iPad at your front desk (or scan your QR), enter their name and phone, and they're in the queue. They get an SMS when it's their turn.
- Can I see analytics?
- Yes — your dashboard shows daily check-ins, average wait times, peak hours, and more, in real time.
Signing in
- How do I reset my password?
- Click “Forgot Password” on the login page, enter your email, and we'll send a secure reset link.